ANURAG M_

Senior Engineering Manager

• ›Lead 3 product engineering teams through 3 Engineering Managers, 2 senior leads, and an Associate Solutions Architect; reorganized team topology to align EMs with platform teams and leads with delivery squads
• ›Own engineering site operations ($1.6M annual budget) — headcount, tooling, vendor management; report to CTO with weekly CEO syncs
• ›Drove $2.3M+ deal acquisition through presales collaboration (SOW/MSA, RFP, client pitches)
• ›Architected cart & checkout platform for AirAsia Move (Golang, Kafka, Redis, MongoDB) — unlocked 3 new lines of business (Hotels, Rides, Flights), 500K+ transactions/month, 99.99% uptime
• ›Led post-acquisition consolidation for Sabre HotelBooker — migrated legacy .NET to unified Java/Spring Boot event-driven architecture, consolidating 5+ GDS integrations and 100K+ hotel properties, enabling ~3x faster feature delivery
• ›Built ZapForge, an LLM-powered code generation platform (natural-language → production feature code); started as internal DevEx tool, now commercialized as a client-facing product
• ›Shipped conversational AI booking interface for travel platform — natural-language search/compare/book for flights and hotels
• ›Championed org-wide GenAI tooling adoption — ran pilots, presented ROI, secured licensing budget; defined AI/ML roadmap for FY25–26
• ›Drove 40% velocity improvement via standardized CI/CD, code review practices, and DevEx tooling

Technical Manager

• ›Led large cross-functional engineering organization delivering 7 digital banking products; managed collaboration with compliance, product, and operations
• ›Launched Swift GPI Phase 2 FX platform — cross-border settlement from 2–3 days to under 30 minutes, end-to-end payment tracking, 10K+ FX transactions/month; became largest revenue driver at INR 90Cr (~$11M)
• ›Deprioritized lower-impact B2B initiative (Kredily HRIS) to fast-track Swift GPI Phase 2 — call validated by revenue outcome
• ›Built ML-powered fraud detection system (Python/TensorFlow) replacing manual review — 50K+ transactions/day real-time scoring, 99.5% accuracy, 60% fewer false positives, sub-second detection
• ›Architected microservices platform handling 2M+ MAU (Java/Spring Boot + React); led RBI Card Tokenization compliance with zero audit findings
• ›Achieved 95% retention and promoted 11+ engineers via structured career ladders and growth-oriented performance management
• ›Reduced production incidents by 45% through SRE practices — SLO/SLI frameworks, runbooks, incident response

R&D Lead

• ›Led 8-member team building 5G network orchestration and cloud-native observability
• ›Architected high-throughput logging service processing 1.8M events/minute at 99.99% uptime (Golang)
• ›Reduced infrastructure costs by 40% through cloud-native transformation; mentored all 8 engineers to senior-level roles

Senior Software Engineer

• ›Led ML-powered infrastructure automation for IBM Cloud — built monitoring system achieving 95% accuracy in failure prediction (Python/TensorFlow); delivered 35% infrastructure cost reduction

Senior Software Engineer

• ›Led 3 cross-functional teams delivering enterprise security solutions; mentored 12 junior engineers and established engineering best practices

Software Engineering Intern

• ›Built Java backend services for price-comparison workflows — product feed ingestion, normalization, and search indexing
• ›Wrote automated test coverage for order and pricing logic; contributed to deployment runbooks